Today's customers are ever more demanding expecting a fast tailored response to enquiries. In a more competitive and fast-paced business environment the companies with the best customer service generate customer loyalty.
One of the most fundamental questions to be asked about software development is 'is it a science?' In many ways it is, but in many ways it isn't - it is also an art.
Cultural impacts on project management – Anglo-Saxons versus the Spanish.
The Spanish and the Anglo-Saxons are both different and similar - armadas, monarchy, football, empires, you name it. They also both 'do' project management.
